Reachability
- Primary action visible without scrolling
- Tap targets comfortably large and well spaced
- Phone and WhatsApp reachable within one tap
- Menu opens and closes without trapping the page
Readability
- Body text at least 16px
- Sufficient contrast in sunlight
- Line lengths that do not run edge to edge
- No horizontal scrolling anywhere
Forms
- Correct keyboard for each field type
- Errors shown next to the field, not only at the top
- Progress preserved if the visitor switches apps
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