The Forge Lab
Checklist · 5 min read

E-commerce Website Checklist

Most e-commerce delays come from unresolved operational decisions, not development. Settle these first.

Last reviewed August 2026

Catalogue

  • Product count at launch and expected growth
  • Variants: size, colour, bundles
  • Stock tracking, or manual availability
  • Product photography standard and who supplies it

Payments and delivery

  • Payment gateway and settlement account
  • Courier or collection, and delivery pricing rules
  • Free-delivery threshold, if any
  • Returns and refunds policy in writing

Customer experience

  • Guest checkout as well as accounts
  • Order confirmation and dispatch emails
  • Tracking information and support contact
  • Mobile checkout tested on a slow connection

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